Thank you for your praise, which will give me greater motivation to serve each of our valued customers well.

Dear Olvin,thank you for your feedback. We deeply apologize for the delay in the goods transportation. I understand your anger when you didn't receive the goods in time. Anyway, we must express our sincere apologies to you. I understand the importance of the goods arriving on time for you. To make up for this mistake, we would like to offer you the following compensation options: 1. Get a $100 discount on the next purchase over $1000. 2. Enjoy a 5% discount on the next order. 3. Enjoy free delivery to El Salvador. You can choose any one of these three options. We value your business highly and hope to regain your trust. I know that the impact of the goods delay on your work is huge, and I'm also well aware that a simple apology means nothing to you and can't compensate for any losses caused by the delay to your work. But even so, I still want to apologize to you again. I'm sorry. If you need any other help, please let us know. We will do our best to solve the problem for you.Thank you！